1Introduction
These Terms of Service ("Terms") govern your access to and use of thehouseofvision.com ("the Site"), operated by The House of Vision ("we," "our," "us"), including the purchase of books such as Am I A Great Doctor? and Khan Aur Khwab by Dr. Shahzad Younas.
By browsing, creating an account, or placing an order on our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site.
2Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order on our Site. By using the Site, you represent that you meet this requirement and that all information you provide is accurate and complete.
3Account Registration
Some features may require creating an account. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Providing accurate and up-to-date contact and shipping information
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
4Products & Orders
We make reasonable efforts to accurately display our book titles, descriptions, and cover images. However, we do not warrant that product descriptions are error-free.
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability
- Order confirmation via email does not guarantee product availability
5Pricing & Payment
| Aspect | Details |
|---|
| Currency | Prices are listed in the currency shown at checkout and are subject to change without notice |
| Taxes & duties | International orders may be subject to customs duties or taxes, payable by the customer |
| Payment methods | Processed securely via our WooCommerce checkout and third-party payment gateways |
| Pricing errors | We reserve the right to correct pricing errors and cancel orders placed at an incorrect price |
💡 We do not store your full card details — payments are handled by PCI-DSS compliant processors.
6Shipping & Delivery
- We ship within Pakistan and internationally to select countries
- Delivery timeframes are estimates only and are not guaranteed
- Risk of loss and title for books pass to you upon delivery to the shipping carrier
- You are responsible for providing an accurate delivery address; we are not liable for delays or non-delivery caused by incorrect information
7Returns, Refunds & Cancellations
We want you to be happy with your purchase. Please review our return conditions below:
- Requests for damaged or incorrect items must be reported within 7 days of delivery, with photo evidence
- Books must be unused and in their original condition to qualify for a return
- Refunds, once approved, are processed to the original payment method within a reasonable timeframe
- Orders may be cancelled before dispatch by contacting us directly
For detailed return instructions, please see our Refund Policy or contact us directly.
8Intellectual Property
All content on this Site — including book text, cover designs, logos, graphics, and website design — is the property of The House of Vision and/or Dr. Shahzad Younas, and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission.
9Acceptable Use
When using our Site, you agree not to:
- Violate any applicable law or regulation
- Attempt to gain unauthorized access to our systems or another user's account
- Upload malicious code, spam, or engage in fraudulent activity
- Use the Site for any purpose that could damage, disable, or impair our services
- Scrape, copy, or resell our content or product catalog without authorization
10Third-Party Links & Services
Our Site may contain links to third-party websites, payment processors, or services (including social media platforms like Facebook and Instagram). We do not control and are not responsible for the content, policies, or practices of any third-party sites.
11Limitation of Liability
To the fullest extent permitted by law, The House of Vision shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to loss of data, revenue, or business opportunities.
Our total liability for any claim arising from these Terms shall not exceed the amount you paid for the relevant order.
12Indemnification
You agree to indemnify and hold harmless The House of Vision, its owners, and affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Site.
13Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.
15Changes to These Terms
We may revise these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised Terms.